Frequently Asked Questions
Everything you need to know about shopping with Aaliya Collections.
What is your standard shipping timeframe?
We typically process orders within 1-2 business days. Domestic shipping usually takes 3-5 business days, while international shipping can take 7-14 business days depending on the destination.
How do I determine the right size for me?
Detailed size charts are available on every product page. We recommend comparing your measurements against our guide to ensure the perfect fit for our ethnic and contemporary wear.
What is your return and exchange policy?
We offer a 30-day return policy for all unworn items with original tags attached. Simply visit our returns portal to initiate a refund or size exchange.
Do you offer international shipping?
Yes, Aaliya Collections ships worldwide. Shipping costs and delivery times are calculated at checkout based on your specific location.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
How should I care for my Aaliya Collections garments?
To maintain the quality of our fabrics and intricate embroidery, we recommend dry cleaning for heavy formal wear and a gentle hand wash in cold water for our daily wear collections.